Seyir support
Email [email protected]. For technical issues, include your device model, operating system, Seyir version, when the issue occurred and steps to reproduce it. Do not send passwords, verification codes or payment card details.
Purchases and coin balance
If a completed purchase has not appeared, use the purchase check in the app’s coin store. If the issue continues, include your store transaction identifier and approximate purchase time in your support request. Never send full card details. Refund requests are handled through Apple or Google.
Your account and data
Visit Profile → Settings → Your data and account in the app to export your data or delete your account. If you cannot access the app, use the email request route on our account deletion page.
Community and security
Use in-app reporting and blocking tools for unwanted content. Include the relevant username and a brief description when reporting a privacy or security issue. Avoid unnecessarily sharing other people’s private information.