Delete in the app
Open Seyir → Profile → Settings → Your data and account → Delete account and complete the security check. If prompted to create a password, complete the account security step first.
Confirmation starts a 72-hour recovery window, during which account access is restricted. If you change your mind, explicitly choose account recovery in the app. Signing in alone does not cancel deletion. Permanent deletion follows the end of this window.
Request without the app
From the email address linked to your account, email [email protected] with the subject “Seyir account deletion request”. Include your username and state that you want your account and associated personal data deleted.
The email button on this page opens a draft; your request reaches us only when you send it. We may ask for additional information to verify account ownership. Do not send passwords or verification codes. After verification, we will explain the deletion timeline and any required retention exceptions.
What is deleted or retained?
Deletion covers the account and sessions; saved tarot readings, journals, dreams, birth charts, social content, collections, game and progress data, and user-linked wallet and purchase records. These cannot be recovered after deletion. You can export your data in the app beforehand.
Transaction hashes preventing reuse of the same payment may remain without an email address or user UUID. Legally required records, separate security/support records and backups are subject to the retention information in our privacy policy. Store records held by Apple and Google follow their policies.
Request specific data deletion
To request deletion of particular data while keeping your account, or to ask about retention, email the same support address describing the data involved. Account verification may be required.